Return Policy

Our Return Policy

At Evalio, we offer a straightforward and fair return process.

Return and Exchange Guidelines

✔ 30-Day Return Window – You have up to 30 days after receiving your order to return or exchange a product.

✔ Unopened & Unused Products – To receive a full refund, the product must be returned in its original, unopened packaging and be in new condition.

✔ Defective or Faulty Products? – If your product arrives damaged or defective, we will replace it free of charge or offer you a refund. Simply contact our customer service team.

✔ Easy Returns – Just send us a short message with your order number and the reason for return. We'll assist you quickly and easily.

✔ Refunds – After receiving and inspecting your return, we will issue a refund to your original payment method within a few business days.